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Exceptional Communication
1 - Welcome to Your Exceptional Communication SkillsCamp
1.0 - Welcome to Our Exceptional Communication SkillsCamp (0:33)
1.1 - You Did it! Welcome! (1:43)
1.2 - OPENING POLL: Exceptional Communication Questions (0:14)
1.2.1 - OPENING POLL: Exceptional Communication Questions
2 - What & Why of Professional Communication
2.1 - Introduction & Our Definition (2:17)
2.2 - Folding Paper Exercise (1:34)
2.3 - Fundamentals of All Communication (1:09)
2.4 - Different Methods of Communication (3:33)
2.5 - Purpose & Goals of Communication (1:05)
2.6 - ACTIVITY: Purposeful Communication Reflection (0:51)
2.7 - Emotionally Intelligent Communication (4:13)
2.8 - Section Quiz Intro (0:17)
2.8.1 - SECTION QUIZ
3 - Elevated Communication
3.1 - 4 Styles of Communication (11:49)
3.1.1 - Activity Intro: 4 Styles of Communication (1:53)
3.1.2 -ACTIVITY: 4 Styles of Communication
3.2 - 9 Types of Non-Verbal Communication (3:15)
3.3 - Let’s Spot Some Non-Verbals (4:11)
3.4 - Confident Communication (8:48)
3.5 - Concise Communication (2:53)
3.5.1 - Activity Intro: Communicate More Concisely (0:44)
3.5.2 - ACTIVITY: Communicate More Concisely
3.6 - What to Avoid in Professional Communication (3:01)
3.7 - Section Quiz Intro (0:40)
3.7.1 - SECTION QUIZ
4 - Active Listening
4.1 - Mindfulness & Active Listening (3:29)
4.1.1 - Activity Intro: Active Listening Awareness (1:15)
4.1.2 - ACTIVITY: Active Listening Awareness
4.2 - Demonstrating Active Listening (7:44)
4.3 Quiz Intro: Active Listening (0:26)
4.3.1 - SECTION QUIZ
5 - Persuasive Communication
5.1 - Basics of Persuasion (2:41)
5.2 - 6 Principles of Influence (3:38)
5.3 - 3 Modes of Persuasion (3:14)
5.3.1 - Activity Intro: 3 Modes of Persuasion (0:45)
5.3.2 - ACTIVITY: 3 Modes of Persuasion
5.4 - Common Errors in Persuasive Communication (2:39)
5.5 - 4-Box Model for Persuasive Communication in Change (5:51)
5.5.1 - Activity Intro: 4 Box Model of Change (0:45)
5.5.2 - ACTIVITY: 4 Box Model of Change
5.6 - Quiz Intro: Persuasive Communication (0:35)
5.6.1 - SECTION QUIZ
6 - Public Speaking & Presentations
6.1 - Introduction to Public Speaking & Presentations (1:12)
6.2 - What to Avoid in Public Speaking (3:55)
6.3 - Tips for Better Public Speaking (4:32)
6.4 - Physical Preparation for Public Speaking (1:16)
6.5 - 7-Part Model for Good Presentations (3:24)
6.5.1 - Activity Intro: 7-Part Model for Good Presentations (0:17)
6.5.2 - ACTIVITY: 7-Part Model for Good Presentations
6.6 - Quiz Intro: Public Speaking & Presentations (0:21)
6.6.1 - SECTION QUIZ
7 - Final Thoughts & Commitments
7.1 - Your Communication Commitments (0:21)
7.2 - Thank You & What You Learned (1:35)
How to Get Your Certificate for This Course
Accepting Your SkillsCamp Badge/Certificate (via Credly)
COURSE FEEDBACK
COURSE FEEDBACK SURVEY
5.6 - Quiz Intro: Persuasive Communication
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